Call Centre Agent Wanted Urgently


Call Centre Agent Wanted Urgently 1
Urgently hiring
Location: Pretoria, Gauteng
Type of Contract: Contract
Salary: R6 000 – R7 500 a month

 

Job Description

Looking for a call center agent with minimum 2 years of Healthcare industry experience.
You will engage with patients on a daily basis.

Core Competencies:

  • Knowledge retention
  • Attention to detail
  • Flexibility
  • Professional written and verbal communication in English and Afrikaans
  • Computer literacy essential (MS Office)
  • Speed
  • Calm under pressure

Key responsibilities and accountabilities:

  • Identify and escalate issues to supervisor
  • Manage and resolve customer complaints/queries
  • Ad hoc tasks
  • Provide service information to a customer
  • Obtain client information and update database
  • Target related outbound calls

Salary negotiable per experience.
The application should include salary expectation and availability.

Should you not receive any feedback within 2 weeks of application, please consider your application unsuccessful.

Job Type: Contract

Salary: R6,000.00 to R7,500.00 /month

Experience:

  • Call Center: 2 years (Required)


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