Capitec Client Service Workers


Closing date: Various
Division Operations
Business Unit Branches
Location: Various
Purpose of the Role Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service.

As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by: 

  • consulting with clients
  • gathering and capturing of information
  • deposit-taking transactions
  • new client take on procedures
  • assisting clients with general banking related queries

Qualifications

  • National Senior Certificate (Grade 12) (Essential)
  • 3 year qualification; business or related (Preferred)

Experience Preference will be given to candidates with: 

  • Face to face client service experience within a retail / client service industry
  • Experience in the identification of sales leads and cross-selling opportunities
  • Supervisory / first line management experience (includes acting management experience) is an added advantage

Knowledge and skills Knowledge and understanding of:

  • Basic calculations
  • Retail/consumer service environment

Competencies required:

  • Passion for client service
  • High energy levels and a sense of urgency
  • Impact within a team environment (dynamic, articulate, has presence)
  • Emotional maturity
  • Conscientious
  • Adaptable
  • Analysing and diagnosing skills
  • Computer literate in MS Office

Additional Requirements 

  • Clear criminal and credit record
  • Willing to work extended working hours and weekends
  • Access to transport (personal / public)
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

Apply Online 


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