Front Office Agent / Receptionist


Job ID 216993
Job Title Front Office Agent / Receptionist
Province Location -> Kwazulu-Natal
Town/City Midlands
Salary R7 500
Start Date 03 September 2018

Location: Midlands

Heritage Hospitality Recruitment are Urgently currently looking for a Front Office Agent / Receptionist for a luxury hotel near Nottingham Road, in the beautiful Midlands.

The Front Office Agent manages the reception area and acts as the ‘face’ of the company and ensure all guests receive a heart-warming welcome. Coordinate all front desk activities, including calls, reservations and guests’ services. Combine a pleasant personality with a dynamic professional attitude to supervise and lead the team. Deal efficiently with complaints and have a solid customer service approach.Ultimately provide a professional and friendly service to our customers.

Requirements:

  • Hospitality related qualification preferable
  • Strong and stable experience in Front Office for 4 or 5 star Hotels
  • Sales ability
  •  The ability to listen: detecting customer needs
  •  Team player
  •  Strong leadership
  •  Teaching skills
  •  Creativity
  •  Reactivity
  •  Organization
  •  Revenue Management
  •  Thoroughness – Great attention to detail
  •  Passion for Excellence
  •  Excellent communication and people skills
  •  Good organizational and multitasking abilities
  •  Solid knowledge of MS Office, particularly Excel and Word

  •  Excellent Opera system experience

The package on offer is negotiable, and includes accommodation.

To apply, please forward your CV and profile photo.

Due to the high volume of CV’s received, if you have not had a response within 3 working days please consider your application unsuccessful.  

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