Reception Administrator: General Administration


Advertising Reference Number10087
Job TitleReception Administrator
DepartmentGeneral Administration
Geographical LocationNelspruit
Province / RegionMpumalanga
RecruiterMediclinic
Will offline applications be accepted?No
RequirementsA Grade 12 qualification.
Willingness to work shifts in accordance with the requirements of the unit.
Sound knowledge of MS Office suite and the ability to type accurately.
Maintains a customer-focused mindset that acknowledges the value of the customer.
Solid knowledge and application of patient administration systems, policies and procedures.
Good accuracy and attention to detail skills in order to maintain high standards in work output.
The ability to work under pressure.
Understands the interrelationships between business processes.
The ability to identify and demonstrate company values.
Good interpersonal skills, the ability to deal with people and be in the frontline.
Key OutputsResponsible for capturing of pre-admissions.
Ensures correct admission and discharge of patients as per procedure.
Ensures processing of bed changes as per procedure.
Management of payments made at reception.
Maintains client service principles to ensure client expectations are met.
Liaison with practitioners and medical aids.
Deals with client queries in an effective manner.
Billing of patient accounts, where applicable.
Other InformationYour contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque and participation in a bonus scheme for qualifying staff. Candidates who are interested in applying for this position, can apply directly at http://careers.mediclinic.com For any online support please contact the Career Centre at +2721 861 1000 for assistance.
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